The bamboo we use comes from the Sichuan province of China, where it grows naturally in abundance, without the use of chemical insecticides, pesticides or fertilisers. We source bamboo predominantly from local farming co-operatives, thereby supporting the rural economy. All sources are FSC certified and therefore responsibly and sustainably managed.
Our rolls are
manufactured close to where the raw (bamboo) material is sourced in China, and
we ship by sea freight to the UK. Sea freight is recognised as one of the most carbon efficient methods of transport available - up to 10 times more efficient than road freight. We make our rolls extra long and compactly rolled to further minimise transport related carbon emissions (and reduce inner core wastage), and we plant a
tree for every box of toilet rolls purchased, via Eden Reforestation Projects, so we aim to offset our carbon
emissions in this way.
Our intentions throughout the business are to be as
considered in our environmental footprint as possible, continually looking for ways to improve, and ultimately our wish
is to be climate positive / carbon negative, as well as a force for positive
action in lots of other ways too.
Our paper wraps
are made from FSC certified paper and printed with soybean based inks. . Our
cartons are made from recycled paper and printed with soybean inks. All
packaging is fully recyclable and compostable (although we would always
encourage you to reuse packaging as much as possible before choosing one of
plastic free is very important to us, and has been an integral part of our
mission from the outset. We studied many packaging options, including so-called
environmentally friendly plastic options such as oxy-degradable plastic.
However, given the unrealistic conditions needed for such plastics to degrade,
we felt that paper was the most environmentally sound choice. We also took care
to ensure that no plastic was present in our packaging tape, opting to use a
kraft paper based eco packaging tape reinforced with glass fibres.
This is our most
frequently asked question, and one that is fundamental to understanding our
product development journey, so we're always grateful to share our answer to
this! We set out to create a product that was environmentally conscious and
more sustainable than mainstream, tree-based tissue brands, and creating packaging
that was 100% plastic free was an important part of this. After careful
evaluation of our options, the choice ultimately came down to either paper bags
holding multiple rolls or bulk packed rolls in individual wrappers.
Surprisingly, we discovered that the paper bags used more paper by weight than
the thin individual wrappers, so we chose to use the wrappers. (A paper bag
holding 4 rolls weighs 17g, versus 4 individual paper wrappers weighing 13g).
The wrappers have
the added benefit of keeping the each toilet roll hygienically dust and dirt
free up until the time of use, as well as looking good in your bathroom too
(although this is not their primary function!)
After trialing the transportation and storage of rolls without wrappers, and finding that there was no negative impact on product quality, we also now offer a wrapper free option for those wishing to minimise their environmental impact further.
Yes! Our bamboo toilet tissue has the benefit of being naturally super soft, hypoallergenic, anti-bacterial and anti-fungal, so it’s great for all skin types, and doesn’t need any chemical enhancers such as softening additives, chemical scents or dyes. It’s also free from any of the chemicals associated with recycled paper, such as de-inking agents and BPA.
Yes. Our paper is
bleached using a mix of oxygen and hydrogen peroxide, in a process that is totally chlorine free (TCF), and is
generally considered one of the most environmentally safe ways to bleach paper.
Yes! We don’t use
any animal derived ingredients, and have worked hard to source vegan-friendly
components at every stage of the development process, including the glue used
for the inner roll cores, outer cartons and paper tape, which uses a plant
based glue. We also do not test on animals, and no animal testing takes place
within our supply chain.
We've worked hard to develop a premium bamboo toilet paper with excellent disintegration qualities comparable to
leading premium virgin wood fibre toilet papers in terms of the time it takes to
disintegrate once the paper makes contact with water. Therefore, it is suitable
for all waste systems, provided that a premium 3 ply toilet paper is deemed suitable
according to the manufacturers instructions.
We believe that sustainable lifestyle choices should be accessible to all, so have kept our pricing as competitive as possible. Bumboo rolls are extra long (so we use less inner cores overall), with around 30% more sheets per roll compared to mainstream supermarket brands, so it's useful to compare prices based on number of sheets rather than price per roll. (300 sheets compared to 180-200 sheets). This equates to £0.25 per 100 sheets on a bumboo subscription, or £0.28 per 100 sheets as a one time purchase, which compares favourably to leading tree-based and alternative fibre brands. And don't forget that bumboo prices include the convenience of free delivery to your home, so there's no lugging rolls back from the shops :)
You select how often you want to receive your toilet rolls
during the ordering process. We provide suggested delivery frequency options based on the number of people in your household, varying from every 4 weeks (6 person household) to every 20 weeks for a single person household.
We take security extremely seriously at bumboo. When you buy
bamboo toilet paper from us we do not save, share or even look at your
financial details. Everything is encrypted and unreadable. All payments are PCI
(payment card industry) compliant and certified Level 1 PCI DSS (payment card
industry data security standard) compliant.
We have partnered with Braintree to power the repeat payments
that make your life easier. Braintree was acquired by Paypal in 2013 so you can
be assured that your data is extremely safe. Braintree are Level 1 PCI
compliant and if you want to read more about how they approach data security
you can do so here https://www.braintreepayments.com/gb/features/data-security
That doesn’t mean you don’t have to play your part too;
remember always use unique passwords and if you can it is a good idea to change
your passwords every so often. Also, remember the golden rule, if you don’t know
who the email is from, don’t click it or open the attachment. The good thing is
these big tech companies such as Braintree and Shopify spend huge amounts of
money on data security, so by partnering with them, we can provide the
best in class to you, our valued customer.
The recent IOS 14 update on Apple Devices introduced a new
feature called Security Recommendations that monitors your passwords and
notifies you if they are too weak, if you are reusing them, or if they show up
in known data leaks. The new “Security Recommendations” feature does that
monitoring automatically and matches your stored passwords against known
databases with leaked passwords. If there’s a match, you’ll be alerted with a
“This password has appeared in a data leak,…” message.
The alert may be shown even if you don’t have a password
leak concerning your specific account. For instance, if a 123456 password has leaked
online and you are using the same password for any of your accounts, you will
get a warning message because the service compares your current password with
the one that has become publicly available in known database leaks. You can
see if your email address is associated with any known leaks on the following
This setting can be turned ON and OFF by visiting: Settings >>> Passwords >>> Security Recommendations>>>
Detect Compromised Passwords.
If you are using a password that has appeared in a known
data leak then you should protect your account from being accessed by other
people immediately. You should create a strong new password that:
-includes different symbols, numbers, and letters in
a hard-to-guess combination
-has a minimum of twelve to fourteen characters
-is unique for that specific account and not used in
-does not contain real words or common phrases
-does not contain personal details about you that
could be found elsewhere (such as name, birthday, etc.)
If you have any questions regarding your security, please let us know at firstname.lastname@example.org, and we will be very happy to help.