Please note: we are currently processing a high volume of orders, so you may experience a delay in the dispatch of your order. Please accept our sincerest apologies for any inconvenience this may cause, and thank you for bearing with us.
The bamboo we use comes from the Sichuan province of China, where it grows naturally in abundance, without the use of chemical insecticides, pesticides or fertilisers. We source bamboo predominantly from local farming co-operatives, thereby supporting the rural economy. All sources are FSC certified and therefore responsibly and sustainably managed.
Our rolls are
manufactured close to where the raw (bamboo) material is sourced in China, and
we ship by sea freight to the UK. We considered our supply chain very carefully
against a number of environmental parameters before getting started, and felt
that overall this was the best option, although we appreciate it's not perfect in terms of the carbon footprint connected to shipping miles. For this reason, we continue to look for alternative tree-free fibre sources closer to the
UK, and we have a partnership with Eden Reforestation Projects, whereby we plant a
tree for every box of toilet rolls purchased, so we aim to offset our carbon
emissions this way. Our intentions throughout the business are to be as
considered in our environmental footprint as possible, and ultimately our wish
is to be climate positive / carbon negative, as well as a force for positive
action in lots of other ways too.
Our paper wraps
are made from FSC certified paper and printed with soybean based inks. . Our
cartons are made from recycled paper and printed with soybean inks. All
packaging is fully recyclable and compostable (although we would always
encourage you to reuse packaging as much as possible before choosing one of
these options.)
Yes! Being
plastic free is very important to us, and has been an integral part of our
mission from the outset. We studied many packaging options, including so-called
environmentally friendly plastic options such as oxy-degradable plastic.
However, given the unrealistic conditions needed for such plastics to degrade,
we felt that paper was the most environmentally sound choice. We also took care
to ensure that no plastic was present in our packaging tape, opting to use a
kraft paper based eco packaging tape reinforced with glass fibres.
This is our most
frequently asked question, and one that is fundamental to understanding our
product development journey, so we're always grateful to share our answer to
this! We set out to create a product that was environmentally conscious and
more sustainable than mainstream, tree-based tissue brands, and creating packaging
that was 100% plastic free was an important part of this. After careful
evaluation of our options, the choice ultimately came down to either paper bags
holding multiple rolls or bulk packed rolls in individual wrappers.
Surprisingly, we discovered that the paper bags used more paper by weight than
the thin individual wrappers, so we chose to use the wrappers. (A paper bag
holding 4 rolls weighs 17g, versus 4 individual paper wrappers weighing 13g).
The wrappers have
the added benefit of keeping the each toilet roll hygienically dust and dirt
free up until the time of use, as well as looking good in your bathroom too
(although this is not their primary function!)
We are currently trialling a 'naked' roll format (in bulk cartons of 48) and will add this option once we know that it transports and stores without any negative impact on product quality.
Yes! Our bamboo toilet tissue has the benefit of being naturally super soft, hypoallergenic, anti-bacterial and anti-fungal, so it’s great for all skin types, and doesn’t need any chemical enhancers such as softening additives, chemical scents or dyes. It’s also free from any of the chemicals associated with recycled paper, such as de-inking agents and BPA.
Yes. Our paper is
bleached using a process that is free from elemental chlorine (ECF), which is
generally considered one of the most environmentally safe ways to bleach paper.
Yes! We don’t use
any animal derived ingredients, and have worked hard to source vegan-friendly
components at every stage of the development process, including the glue used
for the inner roll cores, outer cartons and paper tape, which uses a plant
based glue. We also do not test on animals, and no animal testing takes place
within our supply chain.
We don't recommend bumboo for waste systems that use a mechanical discharge system, such as saniflo. The reason for this is that bamboo toilet paper has longer fibres compared to wood based toilet paper, which results in a slightly longer disintegration time (by just a few seconds). This makes it better suited to systems where the waste is discharged directly to mains drainage or a waste container, rather than a maceration unit and pump, especially where there is a high volume of usage.
We believe that sustainable lifestyle choices should be accessible to all, so have kept our pricing as competitive as possible. Bumboo rolls are extra long (so we use less inner cores overall), with around 30% more sheets per roll compared to mainstream supermarket brands, so it's useful to compare prices based on number of sheets rather than price per roll. (300 sheets compared to 180-200 sheets). This equates to £0.25 per 100 sheets on a bumboo subscription, or £0.28 per 100 sheets as a one time purchase, which compares favourably to leading tree-based and alternative fibre brands. And don't forget that bumboo prices include the convenience of free delivery to your home, so there's no lugging rolls back from the shops :)
You select how often you want to receive your toilet rolls
during the ordering process. We provide suggested delivery frequency options based on the number of people in your household, varying from every 4 weeks (6 person household) to every 20 weeks for a single person household.
You will receive an invitation to create a customer account when you place an order for bumboo. When you log into your account, you can click
on your deliveries and view your upcoming orders.
Simply visit the login page on the website and click o the forgotten password link. You will be sent an email with instructions to reset your password.
Yes. Login to your customer account and select the manage your bumboo subscription section. You can then change deliveries to suit you. Remember to select save to confirm your changes.
