Please note that we are currently out of stock but in response to demand have opened up the website for pre-orders. We are working hard to get re-stocked as quickly as possible, and thank you for bearing with us at this difficult time. Stay safe and well everyone.

bumboo

100% happiness guarantee

We’re passionate about using business as a force for good, and that includes ensuring that you are 100% happy with your purchase. We feel confident that you will love bumboo, but if for any reason this is not the case, please follow the simple steps below and we will arrange a full refund:

  1. Contact us at wecare@bumboo.eco to let us know that you’re unhappy with your purchase, and we will provide you with return details. Please let us know as much detail as possible so we can understand the issue and use this to make improvements for the future.
  2. Send us back the remaining product - we appreciate that you may have tried more than one roll before reaching a conclusion about the product, so we don’t expect to receive a full carton. We think at least 40 rolls to be unused and in good condition is a fair expectation. Please be sure to obtain proof of posting or a tracking number.
  3. Once we receive the returned carton, and the contents are approved, we will arrange a full refund, without any fuss or delay.

Ts & Cs

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