This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bumboo.eco (the “Site”).
Last updated: 16 July 2026
PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using cookies and similar technologies, including local storage, session storage, log files, web beacons, tags and pixels. These technologies may be provided by us or by third-party service providers. Where required by law, non-essential analytics, personalisation and advertising technologies are used only after you have provided consent through our cookie banner.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including bank card numbers and paypal details, if relevant), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
The cookies listed below may vary depending on the pages and features you use, whether you accept optional cookies, whether you arrive through an advertising link, and whether you use checkout, Shop Pay, customer accounts, subscription-management or support features. Durations are maximum or typical periods and may be shortened by browser settings or deletion.
Essential Cookies
Reporting and Analytics Cookies
These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.
Marketing and Retargeting
Functional Cookies
Cookie inventories change when website applications, advertising tags or platform features are added or updated. We review this list periodically. Some providers also use local storage, session storage, pixels or server-side event data that do not appear as browser cookies.
MANAGING COOKIES AND SIMILAR TECHNOLOGIES You can use our cookie banner to accept, reject or change your choices for non-essential cookies. You can also delete or block cookies through your browser settings. Blocking essential cookies may prevent parts of the Site, checkout, customer accounts or subscription management from working correctly. Withdrawing consent does not affect processing that took place before consent was withdrawn.
SMS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications including transactional texts for your order such including upcoming order notifications, abandoned checkout reminders, text marketing offers, and transactional texts.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
You can opt out of SMS marketing by responding with STOP to any SMS text or using the unsubscribe link included in the message.
BROWSER PRIVACY SIGNALS We respond to consent choices made through our cookie banner. Browser-based signals, including Do Not Track or Global Privacy Control, may not operate consistently across all browsers and services. Where applicable law requires us to recognise a supported signal, we will treat it as a request to limit the relevant processing.
YOUR RIGHTS If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SHARING YOUR PERSONAL INFORMATION We share Personal Information with service providers that help us operate the Site, process orders and payments, manage subscriptions, provide customer support, send communications, prevent fraud, analyse website use and measure advertising. These providers may include Shopify, payment and delivery providers, Recharge, Zendesk, Klaviyo, Google and Meta, depending on the services and features used. We require service providers to process Personal Information only for authorised purposes and subject to appropriate contractual and security safeguards. We may also disclose Personal Information where required by law, to respond to lawful requests, or to protect our rights, customers and services.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Bumboo does not sell your information to 3rd Parties.
BEHAVIOURAL ADVERTISING
CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at wecare@bumboo.eco or by mail using the details provided below:Bumboo Products Ltd, Unit 14, Bessemere Park, London, SE24 0HG, United Kingdom