Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bumboo.eco (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including bank card numbers and paypal details, if relevant), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Cookie Domain Description Duration Type
keep_alive www.bumboo.eco No description 29 minutes Other
secure_customer_sig www.bumboo.eco Shopify sets this cookie to be used in connection with customer login. 1 year Necessary
localization www.bumboo.eco Flickr sets this cookie to to track usage of photo galleries embedded from Flickr. 1 year Functional
cart_currency www.bumboo.eco Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency. 14 days Necessary
_cmp_a .bumboo.eco No description 1 day Other
_y .bumboo.eco This cookie is associated with Shopify's analytics suite. 1 year Analytics
_s .bumboo.eco This cookie is associated with Shopify's analytics suite. 29 minutes Analytics
_shopify_y .bumboo.eco This cookie is associated with Shopify's analytics suite. 1 year Analytics
_shopify_s .bumboo.eco This cookie is associated with Shopify's analytics suite. 29 minutes Analytics
_orig_referrer .bumboo.eco Shopify sets this cookie to be used in connection with shopping cart. 14 days Necessary
_landing_page .bumboo.eco Shopify installs this cookie to track landing pages. 14 days Analytics
_uetsid .bumboo.eco Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 day Performance
_uetvid .bumboo.eco Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 year 24 days Performance
MUID .bing.com Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. 1 year 24 days Advertisement
CLID www.clarity.ms Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. 1 year Analytics
_hjSessionUser_* .bumboo.eco Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. 1 year Analytics
_hjFirstSeen .bumboo.eco Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.. 30 minutes Analytics
_hjIncludedInSessionSample_3534024 .bumboo.eco No description 2 minutes Other
_hjSession_* .bumboo.eco Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. 30 minutes Analytics
_hjAbsoluteSessionInProgress .bumboo.eco Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie. 30 minutes Functional
_shopify_sa_t .bumboo.eco Shopify sets this cookie for marketing & referrals. 30 minutes Analytics
_shopify_sa_p .bumboo.eco Shopify sets this cookie for marketing & referrals. 30 minutes Analytics
shopify_pay_redirect www.bumboo.eco Shopify sets this cookie to enable secure online payment and checkout. 1 hour Necessary
__cfruid .bumboo.zendesk.com Cloudflare sets this cookie to identify trusted web traffic. session Necessary
_ga .bumboo.eco Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days Analytics
_gid .bumboo.eco Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. 1 day Analytics
_gat .bumboo.eco Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites. 1 minute Performance
_ga_* .bumboo.eco Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days Analytics
AWSALBCORS widget-mediator.zopim.com Amazon Web Services set this cookie for load balancing. 7 days Necessary
_clck .bumboo.eco Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. 1 year Analytics
_fbp .bumboo.eco Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. 3 months Analytics
ar_debug .pinterest.com No description 1 year Other
_pin_unauth .bumboo.eco Pinterest set this cookie to group actions for users who cannot be identified. 1 year Advertisement
SM .c.clarity.ms Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. session Analytics
MUID .clarity.ms Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. 1 year 24 days Advertisement
_clsk .bumboo.eco Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. 1 day Analytics
_pinterest_ct_ua .ct.pinterest.com No description available. 1 year Other
MR .c.bing.com This cookie, set by Bing, is used to collect user information for analytics purposes. 7 days Analytics
SRM_B .c.bing.com Used by Microsoft Advertising as a unique ID for visitors. 1 year 24 days Performance
MR .c.clarity.ms This cookie, set by Bing, is used to collect user information for analytics purposes. 7 days Analytics
ANONCHK .c.clarity.ms The ANONCHK cookie, set by Bing, is used to store a user's session ID and verify ads' clicks on the Bing search engine. The cookie helps in reporting and personalization as well. 10 minutes Advertisement
sf_id .bumboo.eco No description 1 year Other
locale_bar_accepted www.bumboo.eco Facebook sets this cookie to the display locale of the last logged-in user on the browser and it has a one-week lifetime. session Advertisement
YSC .youtube.com Youtube sets this cookie to track the views of embedded videos on Youtube pages. session Advertisement
VISITOR_INFO1_LIVE .youtube.com YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. 5 months 27 days Advertisement
test_cookie .doubleclick.net doubleclick.net sets this cookie to determine if the user's browser supports cookies. 15 minutes Advertisement
VISITOR_PRIVACY_METADATA .youtube.com No description 5 months 27 days Other
CONSENT .youtube.com YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. 2 years Analytics
yt-remote-device-id .youtube.com YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. never Advertisement
yt.innertube::requests .youtube.com YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. never Advertisement
yt.innertube::nextId .youtube.com YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. never Advertisement
yt-remote-connected-devices .youtube.com YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. never Advertisement
key bumboo.eco No description available. never Other
_hjRecordingLastActivity bumboo.eco Hotjar sets this cookie when a user recording starts and when data is sent through the WebSocket. never Analytics
_hjRecordingEnabled bumboo.eco Hotjar sets this cookie when a Recording starts and is read when the recording module is initialized, to see if the user is already in a recording in a particular session. never Analytics
is_eu bumboo.eco No description available. never Other
_pay_session shop.app Shopify sets this cookie to enable secure checkout and payment function on the website. session Necessary
AWSALB widget-mediator.zopim.com AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target. 7 days Performance

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at wecare@bumboo.eco or by mail using the details provided below:
Root 7 Ltd T/A Bumboo, Unit 14, Bessemere Park, London, SE24 0HG, United Kingdom